Shipping & Returns.
drjessicawu.com does not guarantee that a customer's chosen shipping method is available to the customer's address. All packages shipped by drjessicawu.com will be assigned a tracking number which can be used by customers to obtain shipping status and to resolve any carrier-related issues. drjessicawu.com is not responsible for any delivery issues once a package has been tendered to a carrier. Please contact the carrier directly for delivery matters.
Products may be returned within 30 days of receipt. Only products purchased on this site may be returned to drjessicawu.com. Customers MUST obtain a Return Authorization number from drjessicawu.com before returning a product. Products returned without such a number will be refused. Shipping charges are not refundable. Return shipping costs are the responsibility of the customer.